Fees & Policies
Our Fees & Policies are designed to ensure the best care for your pet. We require a minimum of 24 hour notice for any cancelations or changes to existing services.
Fees
Cancellations
Overnight Visits:
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7 Days Notice: 20% of total price
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48 Hours Notice: 50% of total price
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24 Hours Notice: 100% of total price
Check-ins/Walks
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48 Hours Notice: 20% of service price
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24 Hours Notice: 50% of service price
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Within 2 hours of service start: 100% of service price
*deposit will be required for frequent cancellations*
Last Minute Booking Requests
*Requests made 24 hours or less before service start
Check-ins/Walks: $10/visit Fee
Overnights: $25/night Fee
Holiday Visits
New Years Day, Memorial Day, July 4th, Thanksgiving, Christmas Eve/Day, New Years Eve
Check-ins/Walks: $12/visit fee
Overnights: $30 holiday fee
Policies
At Paws & Pads, we take the care of your pet seriously. All pets must be up to date on their required vaccinations prior to scheduling services. We reserve the right to refuse service to any pet that we deem to be a risk to the safety of our staff.
Pet owners must provide detailed pet instructions, veterinary care information, and emergency contacts prior to any pet care service. Although we do not anticipate emergencies occurring under our supervision, they do happen occasionally. Proper treatment information is greatly appreciated.
We require a minimum of a 24 hour cancellation policy so that our pet sitters and dog walkers can plan accordingly. We will do our best to accommodate any specific scheduling needs you may have. Our pet sitters and dog walkers are highly experienced and dedicated to providing the best care for your pet.